LGBTQIA+ Health and Inclusion


NSW Health Pathology strives to be an inclusive organisation for all of us. 

We understand it’s our responsibility to ensure LGBTQIA+ people experience equal health outcomes, and LGBTQIA+ patients and carers experience comfortable, respectful pathology services.

We welcome the launch of the NSW LGBTQIA+ Health Strategy 2022-2027, which addresses the needs of LGBTQIA+ people and focuses on improving services for transgender (trans), non-binary and intersex people.

The LGBTQIA+ Strategy in action

We’re putting the Strategy into action, working on a range of systematic changes to create truly inclusive services for LGBTQIA+ people. This will include:

  • Staff education focusing on simple things we can all do – such as using appropriate verbal and written communication – to ensure all LGBTQIA+ people feel safe and respected in our care and in our workplaces.
  • Reviewing and updating internal systems and policies to increase equity, remove barriers and support the inclusion and wellbeing of LGBTQIA+ staff 
  • Working in collaboration with LGBTQIA+ staff to make positive improvements to our workplace culture that enhance their sense of safety and belonging to NSWHP 
  • Important additions to our laboratory and information systems to ensure we’re capturing accurate information and respecting people’s chosen names and their gender. 

The first step – Staff training

While some of the actions will take time to develop and implement, there’s some we’re taking action on now. 

To support our implementation of the Strategy, all staff, including those who do not have face-to-face contact with patients, will be asked to complete training. The training provides staff with foundational knowledge on LGBTQ people and communities, sexual orientation, gender identity, gender expression, and bodies.  

We will also support staff by providing Trans-Affirming Practice training to equip them with the knowledge, skills and confidence to be more trans-affirming in their day-to-day work.The education also focusses on appropriate verbal and written communication to ensure all LGBTQIA+ people feel safe and respected in our care.

Our partner in this journey

The training will be delivered by ACON, a peak community organisation which has been educating, advocating, and representing the needs of LGBTQ people for more than 40 years. The training will introduce you to the communities and offer in-depth information on working with trans and non-binary people.

Still to come – Co-designed training for our organisation

In the coming year, NSW Health Pathology will also work with staff, ACON and members of the community with lived LGBTQIA+ experience to co-design pathology and forensic-specific training to ensure staff have competencies relevant to our organisation, whether we work in a lab, clinic, office or car. 

More information

More information on the Strategy, and our plans to embed it into our organisation, will be made available as work progresses. NSW Health Pathology staff can find out more on the staff intranet at