Information guide

Accessing information

On 1 July 2010, new right to information legislation came into effect through the Government Information (Public Access) Act 2009 (GIPA Act), which replaces the former freedom of information law.The GIPA Act creates new rights to information that are designed to meet community expectations of more open and transparent government. It encourages government agencies to proactively release government information.

You can contact the Information and Privacy Commission for more about your right to information.

Agency Information Guide

The following information describes the basic structure and functions of NSW Health Pathology, the various kinds of information we hold, and how you can access this information. 

About NSW Health Pathology

We provide expert pathology, forensic and analytical science services for our health and justice systems. You can learn more about us, our services and what we do throughout this website.

Community participation

NSW Health Pathology works with the Ministry of Health and its customers to ensure the delivery of effective public pathology and forensic science services across NSW.  A consumer representative from Health Consumers NSW and clinicians from various NSW Local Health Districts are represented on our Clinical Council . 

NSW Health Pathology carries out patient/client surveys to gain insights about the services we provide and potential areas for improvement. Staff, clinicians and customers are involved in a range of consultative processes, including pathology laboratory changes or new capital developments.

Information held by NSW Health Pathology

We publish a range of information on this website. Follow the links to find our:

 Documents tabled in Parliament

NSW Health Pathology information is included in the NSW Health annual reports 2012/13 and 2013/14.

Register of Contracts

Government agencies are required to keep a register of information about any Government contracts that have or are likely to have a value of $150,000 or more. Such contracts will be detailed on the NSW Government’s e-tendering website according to whether they are managed by HealthShare NSW  or the Ministry of Health.

Disclosure Log

When NSW Health Pathology determines formal access applications that are likely to be of interest to members of the public, it will publish details of these on a disclosure log on this website as required by the GIPA Act.  

How to access NSW Health Pathology information

First search our website to see if this information is already available. If it is not, please contact NSW Health Pathology at NSWPATH-Info@health.nsw.gov.au or phone +61 2 4920 4000 and ask for this information.

We will then decide if the information you want:

  • is open access information that is readily available. If it is, we will tell you where and how you can get this information,
  • will be made available as part of a proactive release of information,
  • can be disclosed to you through informal release, for example, where no third party personal information is involved,
  • requires a formal access application, for example because consultation with a third party is required.

Proactive release

The GIPA Act encourages NSW Health Pathology to release as much information as possible, in an appropriate way, free of charge (or at the lowest reasonable cost).  To find out more, contact the Information Manager on phone +61 2 4920 4000.

Informal request

A request may be made at any time for other information held by NSW Health Pathology. While we reserve the right to require a formal access application be made, we will generally provide the following types of information in response to informal applications:

  • Documents that have already been made public,
  • Documents containing personal information about the individual requesting the information,
  • Copies of correspondence sent by the person requesting the information,
  • Other reasonable requests for information which would not raise any potential concerns in terms of public interest considerations against disclosure.

Such requests would not require a formal access application or fee, though may incur additional charges, such as for photocopying.

Formal Application for access

If you haven't been able to get the information you need in any other way, you can formally request specific information from us in writing by completing an access application form (PDF 133.3KB), accompanied by a $30 application fee and proof of identity. Applications may attract processing charges.

For more information, please contact the NSW Health Pathology Information Manager on phone +61 2 4920 4000 or by writing to:
Information Manager
NSW Health Pathology
PO Box 846 
NEWCASTLE  NSW   2300

How can I get a copy of my pathology results?

Copies of pathology results may be requested from the medical practitioner who requested the test. 

How can I obtain a copy of my medical record?

Pathology results form part of a patient’s medical record. These are generally accessed under the Health Records and Information Privacy Act 2002 (HRIPA) by contacting the hospital or medical practice at which you were treated.

How can I get a Coroners’ report or a post-mortem report?

To obtain a copy of a coronial autopsy report, a request must be made in writing to the Coroner.  

Access to a non-coronial autopsy report can be gained by contacting the deceased’s treating medical practitioner or the medical records department of the treating hospital. 

How can I provide feedback?

We welcome your feedback and view it as an opportunity to improve our performance.  Visit here to find a method of feedback that suits you.